Game crashing unexpectedly after June 10 patch

[Mafaaaa]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.63.136.1010
What expansions, game packs, and stuff packs do you have installed? Sims 4 Base Game, Holiday Stuff, Jungle Adventure, Outdoor Retreat, Eco Lifestyle
Steps: How can we find the bug ourselves? Bug seems to happen randomly
What happens when the bug occurs? Game crashes
What do you expect to see? Game not crashing unexpectedly
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. June 10 patch: 1.63.136.1010

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Ever since my game updated to the newest version: 1.63.136.1010; the game started crashing unexpectedly.

I played it for hours on the 9th, before the update came out and the game never crashed.

On the 11th, the game automatically updated and throughout the few hours I played, the game unexpectedly crashed two or three times, making me lose hours of progress.

It doesn't seem to happen in any specific situation, I'm just playing and suddenly the screen freezes for a moment and then the game exits and I'm suddenly back in the Origin menu.

[crinrict]

@Mafaaaa Moving this to tech for further troubleshooting

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Also if you have a lastcrash.txt file in your doc folder, please provide these

Either create a .rar file and upload that or c/p the content to a post within spoiler tags

[Mafaaaa]

@crinrict Hi,

Is this what you need?

I attached the DxDiag save all information file and the rar with both last crash files.

Let me know if you need anything else

Cheers 

LastCrash.rar

[crinrict]

@Mafaaaa Yes, thank you. Could you also check your config.log file to see if your computer uses the intel chip or the card ?

The drivers on your card are a bit dated so check if you can update them

[Mafaaaa]

I can't really tell, so I attached my config.log file.

Also, updated the drivers for Intel software

Config.log

[crinrict]

@Mafaaaa Update the Nvidia ones.

The game is using the correct cards o that's good.