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Re: Game crashes when loading household

by IOANA35
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Accepted Solution

Game crashes when loading household

[ Edited ]
★ Novice

Hello! Every time I try to load into any household, the loading screen freezes for a second then the game crashes. I tried it with multiple saves and it does the same

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Accepted Solution

Re: Game crashes when loading household

@IOANA35  Please repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  If that doesn't help, clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

restart your computer, and repair again.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.

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Re: Game crashes when loading household

@IOANA35  Please repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  If that doesn't help, clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

restart your computer, and repair again.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (131 Views)
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Re: Game crashes when loading household

★ Novice

Thank you very much for the help!

Message 3 of 3 (98 Views)
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