Re: Game crashes when loading family

by pisco4869
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Original Post

Re: Game crashes when loading family

Hero

@pisco4869 Hm, interesting. So it doesn't create crash files anymore despite the game still crashing

 

Can you try the following

  1. Open the game in Windowed Mode: https://sims4.crinrict.com/eng/2014/02/start-game-in-windowed-mode/
  2. Open the task manager by pressing ctl-alt-delete and then choose task manager and make sure it's on the process tab
  3. Place the windows next to each other so you can see both
  4. Load the family you have issues with
  5. In the task manager, check how much RAM the game uses

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Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 21 of 25 (209 Views)

Re: Game crashes when loading family

★★★ Novice

forced-closed again

Message 22 of 25 (198 Views)

Re: Game crashes when loading family

Hero
@pisco4869 I see you're c drive is rather full. I'm guessing that's a main issue here. Windows also wants to update and fails

The game itself is also not updated. Seems you're still at 1.63 while we're currently at 1.75

I would suggest making room on your c drive.

Do you have your documents folder and your game on c or d ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 23 of 25 (186 Views)

Re: Game crashes when loading family

★★★ Novice
@crinrict
I see, I'll try to free more space
on C
Message 24 of 25 (164 Views)

Re: Game crashes when loading family

Hero
@pisco4869 Did you have any luck updating your game ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 25 of 25 (144 Views)