January 2015
I have a problem with splitting a household in my game. I did not find it on the list of reported bugs, so I'm writing a new question. Whenever I want to move a child from another family to my family through "manage households", after splitting the household (so that the avatar of the child appears in the desired family) and pressing the tick on the buttom of the window, my game just crashes to the desktop. When I start the game again, the family is not split and the process is the same when I try to do it again. I have no CC and I used to successfully perform the split household option before, but I cannot trace that bug to any particular patch.
I REALLY don't want to reinstall my game as I have been playing this one family since September and I want to continue the same legacy. Any thoughts on how to fix it?
January 2015
@chrolka Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2015
Thank you for your reply Here's a link to my info: http://pastebin.com/p2wxH8rq
January 2015
Looks like you have a dual graphics card system. Make sure the game runs on the card: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
Also you're running low on disc space. Try freeing up some space.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2015
Alas! My computer does not handle it well. I used to game with my powerful graphics card, but the laptop would overheat and turn itself off after 20 minutes or so... now I'm only using the default one. I have just tried with NVIDIA and it did not work. I will try to free up some space later and I will inform you if it yields any results.
January 2015
Also make sure your fans are free of dust and spinning freely
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2015
Hello, I am also having this exact issue and I do not have a space issue. Also, my graphics card has not changed since I purchased the game and originally splitting the household worked. Is there anything else to try?
January 2015
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads