I did and solved it by cleaning out my sims build and personal inventory. It was after 4th generation and I had a lot of gardening stuff. The crashing was only for that game, ie a new game I could move people into my active sims household. I would think if you have crashing in any game when moving, your problem is different.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Please only contact me via PM when asked to do so.
September 2014
- last edited
September 2014
by crinrict
Hi @crinrict, thank you for answering me. Right now it's also happening if i elope, so it's not only when there's a party. I have yet to try to move in a townie without marriage. Here is my dxdiag:
------------------ System Information ------------------ Time of this report: 9/30/2014, 12:46:41 Machine name: COCAS Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 12/07/09 14:52:24 Ver: 08.00.15 Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz Memory: 4096MB RAM Available OS Memory: 4088MB RAM Page File: 2380MB used, 5791MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode
------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.
------------- Sound Devices ------------- Description: Altifalantes (VIA High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: viahduaa.sys Driver Version: 6.00.0001.8700 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/4/2010 14:17:14, 1342064 bytes Other Files: Driver Provider: VIA Technologies, Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: HD Audio HDMI out (VIA High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: viahduaa.sys Driver Version: 6.00.0001.8700 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/4/2010 14:17:14, 1342064 bytes Other Files: Driver Provider: VIA Technologies, Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Interface (TX1) (VIA High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: viahduaa.sys Driver Version: 6.00.0001.8700 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/4/2010 14:17:14, 1342064 bytes Other Files: Driver Provider: VIA Technologies, Inc. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
--------------------- Sound Capture Devices --------------------- Description: Microfone (3- USB Audio Device) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.18208 (English) Driver Attributes: Final Retail Date and Size: 7/12/2013 11:40:58, 109824 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: CD áudio (VIA High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: viahduaa.sys Driver Version: 6.00.0001.8700 (English) Driver Attributes: Final Retail Date and Size: 8/4/2010 14:17:14, 1342064 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: Mistura estéreo (VIA High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: viahduaa.sys Driver Version: 6.00.0001.8700 (English) Driver Attributes: Final Retail Date and Size: 8/4/2010 14:17:14, 1342064 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Name: Controlador Anfitrião PCI para USB Avançado Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_83831043&REV_05\3&11583659&0&E8 Driver: n/a
Name: Controlador de High Definition Audio Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501682&REV_00\4&113C73B2&0&0118 Driver: n/a
Name: Registos Diversos de processador Intel(R) - D158 Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&11583659&0&43 Driver: n/a
Name: Controlador de High Definition Audio Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_83751043&REV_05\3&11583659&0&D8 Driver: n/a
Name: Controlador SMBus da Família Chipset Intel(R) Série 5 / Série 3400 - 3B30 Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_83831043&REV_05\3&11583659&0&FB Driver: n/a
Name: AMD Radeon HD 5800 Series Device ID: PCI\VEN_1002&DEV_6899&SUBSYS_29701682&REV_00\4&113C73B2&0&0018 Driver: n/a
Name: Registos de Estado e Controlo do Sistema de processador Intel(R) - D157 Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00830043&REV_11\3&11583659&0&42 Driver: n/a
Name: Porta Raiz 8 PCI Express da Família Chipset Intel(R) Série 5 / Série 3400 - 3B50 Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_83831043&REV_05\3&11583659&0&E7 Driver: n/a
Name: Registos de Experimentação e Semáforo de processador Intel(R) - D156 Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00830043&REV_11\3&11583659&0&41 Driver: n/a
Name: Porta Raiz 7 PCI Express da Família Chipset Intel(R) Série 5 / Série 3400 - 3B4E Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_83831043&REV_05\3&11583659&0&E6 Driver: n/a
Name: Registos de Gestão de Sistema de processador Intel(R) - D155 Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00830043&REV_11\3&11583659&0&40 Driver: n/a
Name: Porta Raiz 6 PCI Express da Família Chipset Intel(R) Série 5 / Série 3400 - 3B4C Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_83831043&REV_05\3&11583659&0&E5 Driver: n/a
Name: Porta Raiz 5 PCI Express da Família Chipset Intel(R) Série 5 / Série 3400 - 3B4A Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_83831043&REV_05\3&11583659&0&E4 Driver: n/a
Name: Porta Raiz 1 PCI Express da Família Chipset Intel(R) Série 5 / Série 3400 - 3B42 Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_83831043&REV_05\3&11583659&0&E0 Driver: n/a
Name: Controlador Anfitrião VIA Compatível com 1394 OHCI Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&2D87D632&0&20F0 Driver: n/a
Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.03.4523.0000 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713 Codec Cinepak da Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Codec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514 Codec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514 VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
Audio Capture Sources: Microfone (3- USB Audio Device),0x00200000,0,0,qcap.dll,6.06.7601.17514 CD áudio (VIA High Definition A,0x00200000,0,0,qcap.dll,6.06.7601.17514 Mistura estéreo (VIA High Defin,0x00200000,0,0,qcap.dll,6.06.7601.17514
Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
WDM Streaming Capture Devices: VIA HD Audio CD In,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 VIA HD Audio Line In,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 VIA HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 VIA HD Audio Stereo Mixer,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 USB Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 USB Audio Device,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
WDM Streaming Rendering Devices: HD Audio digital out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 VIA HD Audio Output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Video Capture Sources: USB Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
WDM Streaming Communication Transforms: Conversor Tee/Sink-to-Sink,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers: Altifalantes (VIA High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: Altifalantes (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: HD Audio HDMI out (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: SPDIF Interface (TX1) (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713 HD Audio HDMI out (VIA High Def,0x00200000,1,0,quartz.dll,6.06.7601.17713 SPDIF Interface (TX1) (VIA High,0x00200000,1,0,quartz.dll,6.06.7601.17713
--------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0
Try updating your graphics card drivers from the AMD site.
Good Luck Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Please only contact me via PM when asked to do so.
I did and solved it by cleaning out my sims build and personal inventory. It was after 4th generation and I had a lot of gardening stuff. The crashing was only for that game, ie a new game I could move people into my active sims household. I would think if you have crashing in any game when moving, your problem is different.
crinrict
ci\ven_1002&dev_6899
