@myBTSims It's possible your post was flagged as spam, especially if you edited it a few times. (This site's spam filter can be a bit aggressive.) Anyway, it's strange that you can't highlight and copy the text from chkdsk; I've always been able to do that with other Event Viewer reports.
The bottom line is though, there may not be much you can do. It can help to play right after a restart, with no other apps open, as well, although it's not clear that memory management is an issue. It might also help to play on low graphics settings, and to make sure the laptop can keep cool overall, for example using a fan or at least elevating it to let air circulate underneath. But those aren't real fixes and may only help around the edges.
I'm sorry I don't have anything more concrete to offer.
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I don't work for EA. I'm just trying to help fellow players with their games.
