What game? Please also provide more information about your Mac, instructions here on everything needed - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
November 2017 - last edited November 2017
You have originally posted in the Mac forum, moving your thread to the main Sims 4 technical forum so a Windows user can help you.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
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