Re: Game Not Loading

by puzzlezaddict
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Original Post

Game Not Loading

★★★ Newbie

Origin will load and launch however The Sims 4 game will open the window before minimizing into a corner and when clicked on it will only appear white across the screen. The cursor will move and show a finger in random spots occasionally before the window doesn't respond. The game window will not close either, forcing a restart of the PC and a removal of the game and downloaded again thpouhg

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Re: Game Not Loading

@arayyys97  I've moved your post to the Sims 4 PC tech forum.

 

Try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.

 

If that doesn't help, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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