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Game Launcher wont accept my password so I can login and install Monte Vista

by magain22
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Game Launcher wont accept my password so I can login and install Monte Vista

★★★ Newbie

I purchased Monte Vista from the store, I installed the CD but the game launcher said I had to login in order for the installation to be complete, the game launcher wont accept my password. My password works on origin and I even changed it to see if that would help and it wont. Please help.

Message 1 of 5 (553 Views)

Accepted Solution

Re: Game Launcher wont accept my password so I can login and install Monte Vista

Hero

Contact Customer Support so they can take a look at your account to find out what's going on

 

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Beware that there's no longer an Email option

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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Message 2 of 5 (669 Views)

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Re: Game Launcher wont accept my password so I can login and install Monte Vista

Hero

Contact Customer Support so they can take a look at your account to find out what's going on

 

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Beware that there's no longer an Email option

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 5 (670 Views)

Re: Game Launcher wont accept my password so I can login.

★★★★ Newbie

Is there away to reset my password so I can make new for my Sim 3 Launcher? Won't accept my password. Keeps saying invalid and I know what my password is. It's not accepting it. What can do? Please help me.

Message 3 of 5 (412 Views)

Re: Game Launcher wont accept my password so I can login.

Hero (Retired)

@hikarijaide please contact CS as linked above by crinrict

Message 4 of 5 (400 Views)

Re: Game Launcher wont accept my password so I can login and install Monte Vista

★★★★ Newbie

I have the same problem.  I can log in on origin.  I can log in on the EA website but not the game launcher.  the people i call on the contact information dont understand what im talking about.  did you ever get it resolved?

Message 5 of 5 (296 Views)
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