Help us improve Answers HQ! Take Survey No, Thanks

Game Crashing after latest patch

by FishGoMoo
Reply

Original Post

Game Crashing after latest patch

★★★★ Novice

I just updated my game with the latest patch. Now the game keeps crashing when I try to load it. I've tried 3 times and it crashes every time. I restarted my computer and tried again only to have the game crash again during loading.

Message 1 of 2 (82 Views)

Re: Game Crashing after latest patch

[ Edited ]
★★★ Guide

Hi, @FishGoMoo sounds like you may use cc/mods? If so, remove and cull them 50/50 to find the culprit cc, there may be an updated version or reported as broken. More tips here on maintaining your game with cc. 

 

 

If you don't use cc, try all the following:

 

Spoiler

There is a step by step here on Clearing Cache Files (you can also move it to the desktop instead of deleting if you want to be on the safe side).  Another idea for you is to to a Clean Boot of your pc.  

 


Here's a troubleshooter. and another troubleshooter post by Crinrict

Also check at the following links that the requirements of your pc are still up to date and current for the Sims game specs' including all the packs you may have: 

 


Sasha



nb: If this solves your question, please mark the reply as having been the solution, so as to help others with a similar problem in the future. Standard smile
I have no connection to EA
 

Message 2 of 2 (54 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help