Game Crashes 64bit

[DeSoccerfan]

Its been a while since i open origin. I let it updated and the game updated fine. I tried lunching it and it crashes as soon as i click on new game. I switch to 32 bit mode and it works fine. Why is the 32 bit mode work fine and not 64 bits?

[puzzlezaddict · Accepted solution]

@DeSoccerfan  You don't need to uninstall, just make sure it's not running.  I don't have Afterburner, but for RTSS, click the ^ icon in the lower right corner of your screen and select the RTSS logo, which will bring up its window.  From there you can X it out, and it won't be running anymore.  If you have it set to start with Windows, it will reopen the next time you boot your computer.

If this doesn't work with Afterburner, you can bring up the Task Manager (right-click on the taskbar at the bottom of the screen to see the option), select Afterburner in the list, and click End Task.

[puzzlezaddict]

@DeSoccerfan  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[DeSoccerfan]

Ok here's what i have.

[puzzlezaddict]

@DeSoccerfan  If you have RivaTuner Statistics Server or MSI Afterburner installed, disable it while you play.  Then the 64-bit version of TS4 should run fine.

[DeSoccerfan]

How can I disable it? Do you mean uninstall it?

[puzzlezaddict · Accepted solution]

@DeSoccerfan  You don't need to uninstall, just make sure it's not running.  I don't have Afterburner, but for RTSS, click the ^ icon in the lower right corner of your screen and select the RTSS logo, which will bring up its window.  From there you can X it out, and it won't be running anymore.  If you have it set to start with Windows, it will reopen the next time you boot your computer.

If this doesn't work with Afterburner, you can bring up the Task Manager (right-click on the taskbar at the bottom of the screen to see the option), select Afterburner in the list, and click End Task.