@AalyahReed I did suggest that you move the original Tray folder out of Documents\Electronic Arts\The Sims 4, so if you did that, the new one the game created should be empty. I'm not sure what any Tray items are doing in hp.applications.package.appdata, or what that location is even for, but sure, try moving the files from there into the new Tray folder and see what happens. If you don't like the results, trash the files or move them elsewhere.
And yes, you can try restoring the Tray files from your USB as well, by copying and pasting. There's no harm in testing.
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I don't work for EA. I'm just trying to help fellow players with their games.
