empty gallery ?

[EA_Mai]

Hi everyone,

I merged a few posts in this thread as to have all the information in the same place.

If you just found this thread, please, check this post!: https://answers.ea.com/t5/Technical-Issues-PC/Gallery-Issues/m-p/7017152#M122664

Thanks,
-Mai

[rlgarrett83]

Posting again! Still continuing to have problems getting into the gallery. Is anything going to be done about this? It is very aggravating! I have provided EA Games with much business, not just with the Sims, so I would greatly appreciate it if someone would fix this asap. 

[magicawn]

Uuugh I'm sorry, I never thought about converting the timezones ! Silly me.

[crinrict]

Hi @rlgarrett83

they are doing maintenance. Will be for 48 hours, started about 12 hours ago, so it will be a while longer.

Please refer to the sticky Mai linked above.

[netcat0718]

Yeah, same problem here :-(

[crinrict]

Did you read this: https://answers.ea.com/t5/Technical-Issues-PC/The-Sims-4-Gallery-Maintenance-September-5th-6th/td-p/... ?

@netcat0718

[crinrict]

According to Kate, the gallery should now be back up

https://twitter.com/SimGuruKate/status/1037466453895655424

[SassiLassi]

@magicawn  If you change your sort to "Most Popular" or "Newest", the older entries will show up.  I just tried it for you and there were a lot of what you're looking for.

[graceymanors]

For me what is a temporary work around for no results is in the left side.Instead of chosen "newest lots" I change it to most popular and then do my search and I get plenty of options.Not sure if it will work for everyone but it works for me and if it stops working I just exit the gallery and go back in

[EA_Mai · Accepted solution]

Hi everyone,

The Gallery maintenance is now complete. Everything should be running nice again, please, let us know if that's not the case!

Thanks,
-Mai