Fresh install not launch [ Edited ]

[szdorka]

Hey!

I had to reinstall my game (using a full new laptop), Origin did it for me.

But it does not launch. Even the launcher does not start up.

I have Win10

I tried to contact the Technical Support, I opened a case 2 days ago, they solved WITHOUT any answer..... It is very weird and I opened a new one, but I lost my faith.

I hope, somebody can help me. Thanks!

[szdorka · Accepted solution]

I have uninstalled the game, and installed only the base game, launched - worked. 

Then I installed the expansions and stuffs, and I could launch after.

[roberta591]

@szdorka Sims 3 requires .net framework 3.5 If you have Windows 10 you need to go to control panel - programs and features - turn windows features on and off - enable .net framework 3.5. The download version of .net framework will NOT work for Windows 10.

[IndyAmy46214]

I had to do a fresh install too. But what's weird is it worked for like a week, and now I have the same problem as you. Did you ever find a fix that actually works??

[szdorka]

Unfortunatelly did not help.

Anything else I need to check?

Sry for late answer, my baby boy was sick.

[roberta591]

@szdorka  For some reason there is no version number. Are you installing from disc?

[szdorka]

Nop. I did fully via Origin. I have only a few in discs, more them are I bought in Origin. I was not able to start up even 1 time after install.

[szdorka]

Nobody?

[szdorka · Accepted solution]

I have uninstalled the game, and installed only the base game, launched - worked. 

Then I installed the expansions and stuffs, and I could launch after.