February 2019
My game was working fine yesterday, i was able to add or adjust foundations on new or existing houses. But after it had updated this morning i can't do anything with foundations at all
Solved! Go to Solution.
February 2019 - last edited February 2019
Thank you for sharing your house!!
I was able to get the foundation tool to work. What I did was highlighted the tool, and then place the mouse pointer over it and holding left mouse button down, dragged it up.
Try selecting the kitchen and using the foundation tool on it, if it doesn't work on the bedroom first.
I also moved it to a different lot, as at first it didn't work. The tool wouldn't drag. When I moved it to a different lot and tested the tool it worked. So I moved it back to it's original lot and tried the tool again and it worked fine.
February 2019
Greetings Sassy24girl,
Have you tried clicking on a room and adjusting it's height by dragging the arrow 🡡 upwards? It will raise the foundation. I've circled in the screenshot below what is not shown anymore:
Since that option is not available anymore, you'll need to select a room and then use the arrows situated about where I drew them:
Otherwise, please provide a screenshot with what is shown to you so I can further help and understand what you've encountered :3!
Thank you and I hope you have a lovely rest of the week ^_^!
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I am just another player, sharing my knowledge with other players. I don't work for EA.
February 2019 - last edited February 2019
Hi HarleyQuinn2922
I have included a picture, not sure if it will show up, so new to this posting thing lol
As you can see i have the arrows in the middle of the room about where the bed is, i click on them and nothing happens. This is on new builds and existing houses. I could use this function before the 5 February update.
February 2019
February 2019 - last edited February 2019
I don't have any mods, but i did the delete localthumbcache.package and did repair. It didn't fix the problem
Should i unistall, and install the game again?
Also i uploaded house to gallery, sorry i don't know how to change name, but i put test8 in description. Its the only house i have uploaded
February 2019
February 2019
Yes i tagged it like that in description
House name is Oak Alcove
And Nickname is same as here - sassy24girl
February 2019 - last edited February 2019
Thank you for sharing your house!!
I was able to get the foundation tool to work. What I did was highlighted the tool, and then place the mouse pointer over it and holding left mouse button down, dragged it up.
Try selecting the kitchen and using the foundation tool on it, if it doesn't work on the bedroom first.
I also moved it to a different lot, as at first it didn't work. The tool wouldn't drag. When I moved it to a different lot and tested the tool it worked. So I moved it back to it's original lot and tried the tool again and it worked fine.
February 2019
Ok thank you very much for your help it is working now.
February 2019
Thank you for letting us know that worked. I love your house by the way, it's cute and cozy!!