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Re: Flickering screen after CC

by drkatrine
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Original Post

Re: Flickering screen after CC

@drkatrine   I think a new laptop might be a good call here.  Screen flickering can have plenty of different causes, including problems with drivers or running apps that are more demanding than the graphics card can handle.  But it can also be caused by hardware problems: everything from the card itself to the connection to the screen.  And while the problems, hardware- or software-related, can be fixable, hardware issues are sometimes difficult to repair in a laptop.  And there's nothing obvious in your dxdiag that would explain the flickering, making a hardware issue more likely.  So if you can just get a replacement, it's probably the easier way to go.

 

As far as the new one is concerned, you'll still want to manually cap in-game framerates and make sure the laptop is using the dedicated card to run Sims 3.  (The fps limiters should take care of this too.)  Some flickering while you play wouldn't be surprising on a 940 MX.  It's not the strongest card, and running the game on ultra graphics settings might be too much.  But you should definitely be able to play with a mix of medium and high settings, depending on which packs you have installed.  (It also helps to reduce the in-game resolution.)  Sometimes it takes a bit of experimenting to get the right settings, but it's certainly doable.

 

Anyway, when you do get that new laptop, if you run into any issues with Sims 3, feel free to post back asking for more help.  And I'd be happy to look over a dxdiag on the new system for you whether or not there any problems.  The dxdiag itself is easy to read by the way—all the important info is either in English or computerspeak.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 11 of 20 (289 Views)

Re: Flickering screen after CC

★★★★ Novice

Hello again!!

 

I just wanna say thank you for all of your help again :D You've been extremely helpful and let me know of things I didn't know at all.

I have made a dxdiag of the new system on the new laptop and was hoping you would look it over for me as I don't truly understand it myself? You definitietly know it a lot better than me and I was hoping you would, of course when you have time and if you want to, don't stress about it and don't do it if you don't want to!

Thank you so much again and I hope you are having an AMAZING day!! :D

Message 12 of 20 (258 Views)

Re: Flickering screen after CC

@drkatrine  The hardware on this laptop is a bit different than on the previous one, although the graphics cards are in the same class.  The same principles apply—limit your framerates, turn down graphics settings a bit if you need to, make sure the laptop can properly cool itself when you're playing, etc.  There's nothing that jumps out as a problem about this system.  The GPU drivers are a bit old, but not so old I'd expect them to cause problems.  Sims 3 doesn't need the newest drivers, so there's no reason to update unless you notice a problem.

 

The dxdiag does list a pile of errors related to Mobile Partner, which is software for computers connected to Huawei modems.  If you don't have a Huawei model, you can uninstall the app, and if you're having connection problems in general, you may want to uninstall and reinstall it.  But any more than that is out of my area of expertise.  If you live in a building with shared internet, you could ask whoever manages it; otherwise, ask wherever you bough the modem.  Or, if you don't notice anything wrong, just ignore it—some errors aren't really errors at all.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 13 of 20 (254 Views)

Re: Flickering screen after CC

★★★★ Novice

Mobile Partner is my Huawei modem internet, yes. I have experienced some wierd things: Websites loading very slow, the connection going out, and just now I went on both chrome and firefox, and the same pages continued to give errors when I tried to get into them. What do you suggest I do, reinstall it, or should I just contact the company right away? Thank you for this because it answered my questions about what I have experienced.

Message 14 of 20 (232 Views)

Re: Flickering screen after CC

@drkatrine  I'm not surprised you've been having internet trouble, given the errors.  This is not my area of expertise by any means, but the person I asked said that it should hopefully be enough to uninstall and reinstall the driver.  Here's how:

 

  • Download the latest version from here:  https://huawei-mobile-partner.en.lo4d.com/windows
  • Take your computer  offline, as in, turn off wifi and/or disconnect the ethernet cable
  • Click on the Windows icon in the lower left corner of your screen, and select Settings > Apps
  • Scroll to where Huawei Mobile Partner (or just Mobile Partner) is listed, and uninstall
  • Reboot your laptop, still with no internet connection
  • Install the new version you downloaded

If you still see evidence of internet-related issues, like a lost connection or slow loading, let me know.  And of course the same goes for any issues with Sims 3.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 15 of 20 (218 Views)

Re: Flickering screen after CC

★★★★ Novice

Thank you so much for this!!

 

I remembered I have a backup modem from Huawei, so I uninstalled the old Mobile Partner and moved it all to the new Huawei modem. I couldn't install it though. It opens up in a HiLink thing in internet explorer, it's basically the same thing where you can connect your internet and check your messages, just over a browser I guess? So I have had the internet on for a couple of hours now, and I haven't experienced the problems I had before. So far so good. In the bottom right of the screen where we can view our WiFi it says "network: connected" and there's a picture of a computer screen with a cable on the side. I guess it works? It's different from what it did before with the old modem, but so far so good. I will let you know if anything happens, and thank you again SO much for doing this.

 

I wrote on another site about problems I experienced with a wierd mechanical stuttering sound coming from the laptop. It came whenever I went into an internet browser, though was a lot worse when going on Google Chrome. People told me it was because Google Chrome is a CPU drainer. However, after putting in the new modem and using that his way instead, the sound is no longer there. I'm thinking the old one was the cause of it considering the errors in dxdiag as well. Now I just hope all the good-ness lasts, lol. Thank you again.

Message 16 of 20 (201 Views)

Re: Flickering screen after CC

★★★★ Novice

My internet is incredibly slow sometimes though which is annoying. Will try more stuff tomorrow to see if I can fix it.

Message 17 of 20 (187 Views)

Re: Flickering screen after CC

★★★★ Novice

So I fixed it, however I have run into another problem(* all these problems, exuse my language), and I'm so sorry for bothering you all the time.

The problem is that it dosen't matter what internet I'm on, if it's my own or WiFi from another place, the internet is EXTREMELY slow most of the time. I don't get it. Do you have an idea why this could be happening?

Message 18 of 20 (171 Views)

Re: Flickering screen after CC

@drkatrine  You're not bothering me at all.  But I really don't know how to troubleshoot slow internet, other than to take the laptop to various places to see whether it's ever fast (which you've already done).  Try a different browser, just to make sure it's not really that simple.  If that didn't make a difference, I'd run a virus scan just to cover my bases; Malwarebytes is good and has a free version.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 19 of 20 (164 Views)
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Re: Flickering screen after CC

★★★★ Novice

Thank you so much for this. I will see what I can do and hope for the best. Standard smile

Message 20 of 20 (150 Views)
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