Can't save game 510

[crinrict]

Hi @awokadko

merged your post with existing report.

This one seems connected to the lifestyle brand.

Could you try closing that to see if it solves your issue.

[awokadko]

Thank You. Wow, I didn't know problem was that easy to solve. It looks like I can save my game normally. Thanks again

[JessicaMP2004]

With me is happening the same after the last update. I do not have MC Command and <removed adult mod name>

[crinrict]

Hi @JessicaMP2004

the current save error is related to the life style brand.

Try closing it and you should be able to save againe

[JessicaMP2004]

@crinrict
Thank you, my problem has been solved, this brand has already given so much trouble that I think they could exclude from the game, because it is something else that is not worth it in TS4.
I'm amazed, because of all the problems I have in the game are not by cc or mods, but by problems of the game itself. I came to the conclusion that I will continue putting cc and mods in my game as I do since TS, because the problem comes from the game and not from cps and mods.

Thank you and a great 2019 for you. ;-)

[SimGuruNick]

Does anyone still have a save file that reproduces the 510:70279b77 error? I currently have a save file for 510:a19a5568, but I just want to ensure that they're the same thing, that our fix for this fixes both errors. Tagging people who reported the 510:70279b77 error, thanks for the help!

@sollosims @Bjsalvagno @partygrl79

 

[marshae1111]

Thank you! I closed down my brand and now it's working.

[Ozone1812]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.48.94.1020
What expansions, game packs, and stuff packs do you have installed? Expansion Packs: Everything except "Get Together". Game Packs: I only have "Dine Out" & "Spa Day". Stuff Packs: "Vintage Glamour Stuff", "Movie Hangout Stuff" & Perfect Patio Stuff". Free Stuff: Only "Holiday Celebration Pack" & "Grim's Ghoulish Guitar"
Steps: How can we find the bug ourselves? Really all I do is play the game normally, the game glitches when you give a Sim a command. (I.e. Have one go cook something.) The game will glitch and then I can no longer save.
What happens when the bug occurs? I gave my Sim a command one time to go cook a gourmet meal. My sim walked all the way to the stove and stood in front of it. The game glitched, he teleported across the room for about a second or two. Nothing was moving during that time. Then he teleported back to the stove to execute the given command. Afterwards I tried to save and I keep getting a message saying "The Game Failed to Save. Error code: 510:a19a5568:f7fe8698." I don't use any mods whatsoever. I tried repairing the game multiple times, and I even started a new game yet the same issue occurs.
What do you expect to see? I expect to see everything working fine as far as gameplay goes. Minor glitches are not a problem but it does make it an issue when one causes a broken game that can not be saved.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I'm not entirely sure that it's "patch" related but I noticed an issue after the most recent December patch. The Faled saves started occurring around Christmas of 2018.

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The Game Failed to Save. Error code 510:a19a5568:f7fe8698.

[crinrict]

Hi @Ozone1812

merged your post with existing thread.

Close your lifestyle brand you should be able to save again.

For the jumpy animations, please use this thread: https://answers.ea.com/t5/Bug-Reports/OPEN-Jumpy-Animations-Sims-teleport/m-p/6876628#M64080

[ManaJanee]

Hi @adriana304,

Thank you heaps!
I have had this issue for 2 days, it was causing my sims who have died (elderly ones) to come back (when i restarted the game) but i still have their grave stones and they would come back as ghosts (weird). And i would be a few days behind where i was actually.
Tried closing one of my sims Brand and it saved! They really need to fix the Brand... it doesn't work and apparently prevents you saving the game.