Help us improve Answers HQ! Take Survey No, Thanks

[FIXED] Cannot connect to the Gallery on PC August 2020

by RifftraxRules
Reply

Original Post

Accepted Solution

[FIXED] Cannot connect to the Gallery on PC August 2020

[ Edited ]
★ Apprentice

I cannot connect to the gallery at all.  Every time I try I get a Could not connect message.  No matter how many time I click Try Again, it still will not connect.  Origin says I am online but the gallery says otherwise.  How do I fix this?  Every solution I have found does not work.  Is the gallery down for maintenance?  Otherwise I have no idea what else do to other than uninstalling and reinstalling Origin.

 

 

Edit By Crinrict: Added Tag to Title

Message 2 of 33 (1,869 Views)

Accepted Solution

Re: [CURRENT ISSUE] Cannot connect to the Gallery on PC August 2020

EA Sims Team

Hello.

 

The Gallery should be working now.  You shouldn't have to re-install anything.

View in thread

Message 17 of 33 (2,044 Views)

All Replies

The Sims 4 can't connect online

★★★ Newbie

Hello and good day!

 

I have tried most of the suggestions from various threads (e.g. turning my firewall off, closing browser, repairing the app, running app as admin, etc) but Origin still can't seem to connect online (tried to connect via the gallery as well and it's just..."Connecting" forever).

 

I now realize that the only difference from my last game is I am connected to a different WiFi now.

 

Is my WiFi any way related to my problem?

 

(Yes, even tried turning my laptop off and on again.)

 

Thank you in advance and I hope you're all safe.

 

k.

Message 1 of 33 (1,837 Views)

Re: Cannot connect to the Gallery on PC August 2020

[ Edited ]
★★ Novice

Me too. Can't connect. I tried to flush my DNS as showed in other forums, etc. Didn't work at all. Is the server down for maintenance?

Message 3 of 33 (1,853 Views)
0

Re: Cannot connect to the Gallery on PC August 2020

★★ Novice

Oh nevermind, it's back for me. I could connect when i enter my family game.

Message 4 of 33 (1,848 Views)
0

Re: Cannot connect to the Gallery on PC August 2020

★★ Novice

I was alt tab for few minutes while in Gallery, got the prompt that i am offline and no matter what i am doing, i cannot go back "online", even tho i was not offline at all.

Message 5 of 33 (1,805 Views)

Re: Cannot connect to the Gallery on PC August 2020

★★★ Expert

Gallery is completely down for me too.

Message 6 of 33 (1,777 Views)

Re: Cannot connect to the Gallery on PC August 2020

Hero
@RifftraxRules Seems to be on and off all day for me too.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 33 (1,767 Views)
0

Re: The Sims 4 can't connect online

★★★ Expert
@myreenkc The gallery is completely down ATM.
Message 8 of 33 (1,763 Views)
0

Re: The Sims 4 can't connect online

Hero
@myreenkc Merged your thread with the current master but since it started yesterday for you, it might be a different problem.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 9 of 33 (1,753 Views)
0

Re: The Sims 4 can't connect online

★ Apprentice

Well, it seems to be working right now after I uninstalled and reinstalled Origin.

 

Message 10 of 33 (1,696 Views)
Twitter Stream