[FIXED] Can't connect to the gallery [ Edited ]

[Violetfey]

When I try to connect to the Community Gallery or upload the Sims in My Library I get a message that says "One or more of the sims online services is currently offline". I have already disabled my Norton firewall and checked that the "allow online access" option in-game. It's weird that I suddenly can't upload my sims to the Gallery or download other sims from the Gallery, even though I am listed as online in Origin.

[crinrict · Accepted solution]

The gallery should now be back up

Please do post if you still have issues

[hopskotch93]

I've tried every suggestion on this thread several times. I've restarted my computer, uninstalled and reinstalled both The Sims 4 and Origin, repaired the game files, removed all mods, turned online access off and back on, etc. Run BOTH Origin and The Sims 4 as administrator. My account is not a child account.

I am running Windows 10 with a x64-based processor.

Nothing has worked so far. No matter what search settings I use.

The problem has adapted as I've tried things. At first, I was able to look at the Community tab but with a "No Results Found." message. Now, I get the "Unable to go online. One or more Sims online services are offline." My wi-fi is fine. I have great Internet access and speed in every other application. But no luck! If anyone has any more ideas, I'd be super grateful!

Thanks!

[GlutenFreeVegan]

I'm having the same problem here, it was fine yesterday but today it just won't go online and says "Unable to go online. One or more Sims online services are offline." 

I've tried the firewall thing and the 'run as admin' thing and restarted many times and none of them worked

I'm wondering if it's anything to do with the new game pack and stuff pake that is about to release... or not

[Trimoth]

I'm having the exact same issue as of today

[snowbear242]

Its saying my game is offline. how do I fix it?

[GlutenFreeVegan]

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@Trimoth wrote:

I'm having the exact same issue as of today

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same here

[snowbear242]

I have tried all the suggested fixes here and its not working for me I even repaired and uninstalled my game and reinstalled it. A no go for me.

[snowbear242]

Is it possible EA is doing an update and is currently offline? I am seeing a lot of this...

[AmbeySky]

Does this work for macbook also? I'm finding it quite hard.

[crinrict]

There's currently an issue with the gallery

@Violetfey @GlutenFreeVegan @snowbear242 @Trimoth @hopskotch93 @AmbeySky @