February 2020
This is still being investigated. Thank you for the information that you've provided thus far.
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February 2020
Please help to fix the issue! Thanks
February 2020
I've figured it out! If you're using Astrill you need to be in stealth mode.
February 2020
hi there, i couldn't connect to the gallery for almost 2 months. and seems like the problem has occurred on all Chinese users. We try to connect the gallery and it keeps saying try again. Other in-game functions work perfectly. And we've tried the general solution but won't work. Any suggestions ? thanks.
March 2020
March 2020
March 2020 - last edited March 2020 by EA_Arrenai
I am having the same problem with my gallery.
Come on ea!
If I can't open gallery, why would even bother to pay money for the real one???
[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]
March 2020
@SimQARobo Oh my god, I ’ve provided you with two days of information. It ’s been over a month since the gallery could not be connected. Have you find some problem?
March 2020
Unfortunately it has not yet been determined what is causing your connection failure.
Are you attempting to connect from home, or from another place (university, office building, etc.)?
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
March 2020