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[FAQ] Troubleshooting Steps

by crinrict
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Original Post

Re: [FAQ] Troubleshooting Steps

★★★★ Newbie

I went to documents/electronicarts but there was no sims 3 folder just the CAW Tool. and when I try to bypass the launcher it says: "Unable to start game   Service initializalation failed (0x024e424f)"  I have a Windows 7 Toshiba, and I only own TS3 Base Game. It USED to run well, but one day it just stopped. I DID get mods an CC, but it ran fine with all of them. HELP? (I'm positive its the computer, because I've recently installed TS3 on my aunt's computer, and it ran great.)

Message 11 of 67 (2,423 Views)

Re: [FAQ] Troubleshooting Steps

Hero

Did you follow the steps here : http://answers.ea.com/t5/The-Sims-3/FAQ-Service-initialization-failed/td-p/65394 ?

 

You might need to reinstall, clearing out the registery.

 

If that does not help, could you make your own thread ?

 

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 12 of 67 (2,420 Views)

Re: [FAQ] Troubleshooting Steps

★★★★ Novice

I don't have TS3W.exe, only TS3.exe and when I'm running it it shows me Runtime Error R6016

Message 13 of 67 (2,400 Views)

Re: [FAQ] Troubleshooting Steps

Hero

Then your game is not updated.

 

Are you on a PC or Mac ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 14 of 67 (2,398 Views)

Re: [FAQ] Troubleshooting Steps

[ Edited ]
★★★★ Novice

I tried this but it did not work. My laucher is completely frozen and the only way to get rid of it is by restarting my computer. I do use CC and I have world adventures, pets, late night, ambitions, university, seasons, and showtime for my EPs. I'm using a PC

Message 15 of 67 (2,395 Views)

Re: [FAQ] Troubleshooting Steps

★★★★ Novice

PC

Message 16 of 67 (2,389 Views)

Re: [FAQ] Troubleshooting Steps

Hero

Try the manual patch linked here:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-39/td-p/67858/

 

 

------------------

 

@sillyface456: What exactly did you try ? The factory reset or which of the suggestions on the first page ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 17 of 67 (2,385 Views)

Re: [FAQ] Troubleshooting Steps

★★★★ Novice

Not working.

Message 18 of 67 (2,372 Views)

Re: [FAQ] Troubleshooting Steps

Hero

It's really difficult to help you. 

 

I would suggest you make your own thread and post some more details infos.

Here's some guidelines: http://answers.ea.com/t5/The-Sims-3/READ-FIRST-Help-us-Helpers-to-Help-you/td-p/255562/

 

The more information we have, the better we can help.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 19 of 67 (2,369 Views)

Re: [FAQ] Troubleshooting Steps

★★★★ Novice

I resetted the game to factory settings without reinstalling

Message 20 of 67 (2,364 Views)
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