2012-09-27 07:25 AM - last edited September 2015
Problem
When starting the launcher, I get the error message: There was an error during startup. See the Log for more details
Cause
The most common reason for this issue are left over registry keys from uninstalling the base game or any of the EPs. Run CCleaner (only registry cleaner and do backup your registry) to remove those and if it still doesn't work, do a manual search either for Sims 3 or by going through the list of keys here: http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall
In some cases a reset of the user files helps as well. Try that before reinstalling
If this doesn't help, try the suggestions below.
Suggestions
This error often occurs after patching, so make sure you always backup your user files in documents\electronicarts\thesims3 before patching.
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Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-11-10 11:08 AM
Hello.I have this problem and I did all from the above. I am really mad about this. My sims 3 won't start. What should I do?
2012-11-10 05:16 PM
Try uninstalling again, using these instructions: http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall and don't put the folder in documents back until your positve that it works.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-11-11 01:31 PM - edited 2012-11-11 01:33 PM
Hello. For me the Startup works fine, but the problem is that when I started the game and opened the menu for the households etc, there's a text saying that the game disc is not in... I've tried to restart the game but it doesn't work... What should I do?
2012-11-11 02:14 PM
Please open your own thread with as much info as possible.
Are you using download or DVD version, which disc does it want, etc.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-11-17 07:07 AM
I did everything you said and my gives me the same error message everytime it updates or when i install the sims3 pets
2012-11-17 10:28 AM
ATM I don't have any other solutions to this problem then the ones listed.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-11-19 12:54 AM
What it this: CAW and CAP
2012-11-19 08:40 AM
CAW = Create a World
CAP = Create a Pattern
Those are both free tools availble on the official Sims 3 Website.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-11-24 11:54 PM
I am having a similar issue where when i click the play button on the launcher nothing happens. Please help.