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Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

by DonroaAkashu
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Original Post

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★★ Newbie

Thank you. Your advice is really useful.

Message 81 of 88 (502 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★ Newbie

Thank you, I fixed error 16 by saving with another name

Message 82 of 88 (464 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

[ Edited ]
★★ Novice

Had error 12 many times first i deleted some things to open up some more space then i tried 'Try saving your game paused and unpaused and at different speed levels.'. It worked but i don't know cause of which one but thanks for your help!

Message 83 of 88 (403 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★ Newbie

I have windows 10 - 16GB ram, 1TB hard drive, intelcore i7 and nvidia geforce gtx 950M - the game still gives me error 12, lags and randomly crashes.

Message 84 of 88 (327 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

@Timka312  The information in the original post is still relevant:  TS3 is a 32-bit app, and can only use ~3.7 GB RAM (4 GB minus some overhead) at a time before it gets unstable and in danger of crashing.  It doesn't matter that you have 16 GB installed; the game won't be able to take advantage of it.

 

One thing you should check is your in-game frame rates.  High rates or large fluctuations could account for some of the lagging and crashing.  Your fps should never go above the refresh rate of your monitor, which is likely 60 Hz.  To see your fps in-game, bring up the cheats console (crtl-shift-c) and enter "fps on" without quotes.  A number will show up in the upper right corner of your screen.  ("fps off" makes it go away.)

 

Since TS3 has no working fps limiter of its own, you'd need to use an outside tool to control your frame rates.  For Nvidia cards, the first choice is the built-in Nvidia Control Panel.  But if it doesn't work (and it never works in windowed mode), you can try Nvidia Inspector (free download).  Here are screenshots of the setups for both tools, under the spoilers:

 

https://forums.thesims.com/en_US/discussion/comment/16540301/#Comment_16540301

 

Keep in mind that for an Origin install, you'd need to use TS3.exe, but for a Steam or disc install, you'd use TS3w.exe, with the "w."

 

The other question is which world(s) you're currently playing.  Some are built better than others, and a few custom worlds are simply too large for the game engine to handle.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 85 of 88 (317 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★★ Novice

I got an error 16 and resaved my game with a new name, this worked fine but when I went to save before quitting that file then got an error 16 and I've had to create yet another new name file. Will I have to keep doing this over and over to avoid error 16 or is there anything else I can do? I'm also unable to delete the old saves both on the main menu and within the actual computer files.

Message 86 of 88 (136 Views)

Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

@Zaptrollwen  When you try to remove the save files from within a File Explorer window, what happens?  Do you get an error message, do the saves just show up again, etc.?  It sounds like your Documents folder might be synced with cloud storage; try disabling that to test.  I'm not sure whether it would help with the Error 16s, but it's worth trying.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 87 of 88 (129 Views)
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Re: [FAQ] Save Errors (Error 12, 13, 15, 16)

★★★ Guide

@Zaptrollwen  In addition to the above response: I always use the option Save As, when I save my game. It just feels safer and better that way. I have never had a error 16 though. When the saves in the save folder reaches the number of ca 10-15; I cut all but the last one out and put them on my other drive for safe keeping. It it completely harmless to make Save As copies, instead of just Save; and it also makes it possible for some organization, by way of naming the saves.

Message 88 of 88 (114 Views)
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