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[FAQ] Complete Your Set

by EA_Spectre
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[FAQ] Complete Your Set

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Community Manager

set_inprogress.png  set_complete.png

 

 

Caught purchasing a couple of individual items over the years, only to find out that they’re a part of an amazing set that you should have gotten instead? Introducing the all-new Complete Your Set feature, which allows you to purchase sets at prices that are dependent on the number of items you already own in the set.
 
How does it work?
Visit any set page that contains individual content you already own to see how much “Your price” is. The more items you own, the bigger the discount.
 

What is the Complete Your Set Discount?

If you own one or more items from a set, the Complete Your Set Discount gives you the opportunity to purchase the rest of the set at a great discount. Please note that some sets do not qualify for the Complete Your Set Discount. Our newest sets as well as some special sets are excluded from the feature.


How do I become eligible for the Complete Your Set Discount?

You must own at least one item from the set and be logged into your account.


How is Your Price calculated?
Your Price is based on the items you already own from the set. As you own more, a bigger discount is applied.


What does it mean if I see a green download button on a set where I am eligible for the Complete Your Set Discount?
Congratulations! Because you already own most of the set, your discount makes you eligible to receive the set with no cost.


Why do some sets not offer the Complete Your Set Discount?
Our newest sets as well as some special sets are excluded from the feature.


What if the set I want to purchase qualifies for the Complete Your Set Discount but is also on sale? Which price am I charged?
You are always offered the lowest possible price.


What if the set I want to purchase qualifies for the complete your set discount but is also on Daily Deal? Which price am I charged?
You are always offered the lowest possible price. Please note that the Complete Your Set Discount is only offered when purchasing from the product page.


Does the Complete Your Set Discount work in the Shopping Cart?
No, you will only see the Complete Your Set Discount when purchasing from the product page.


Does the Complete Your Set Discount work in the Wishlist?
No, you will only see the Complete Your Set Discount when purchasing from the product page.


Is the Complete Your Set Discount feature available in game?
No, the feature is only available on our Store website.

 

Learn more about the Make Me an Offer Discount here.

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