2 weeks ago
My expansion packs are not showing up in the launcher. It shows they are installed in origin, but when I open the game launcher it shows I have no content installed. I've completely wiped my laptop, reinstalled the game and expansion packs, there are no mods or dlc and i've repaired the game several times and made sure it was updated. I'm out of ideas i don't know what to do.
2 weeks ago
@Tieraney18 Normally, the first steps to take would be to clear Origin's cache, and if that doesn't work, do a clean uninstall and reinstall of Origin. But wiping the laptop should have taken care of that. Still, you can try, if you want.
But in all likelihood, you'll need to contact EA customer support. Someone on that end can look at your account and see whether the codes for your packs are still active. If they're being blocked, that would explain exactly what you're seeing. There's no other way to find out besides talking to a support rep though; Origin won't display that information.
a week ago
I cleared the origin folder and it seemed to help. occasionally the launcher says they are not there but usually repairing the game helps. Thank you very much for your help!