Help us improve Answers HQ! Take Survey No, Thanks

Re: Everything is gone (saves & mods wont load)

by jpkarlsen
Reply

Original Post

Everything is gone (saves & mods wont load)

★★★★ Novice

So I wanted to start the game and the game have restarted itself? There is a tutorial option, there is no "new game" option or any saves, the only thing is a start button. As if I was just starting to play. All my CC is gone and when I enter the list of mods in the settings theres nothing there. But when I open The sims 4 folder all of the mods and saves are where there supposed to be. I do not know what's going on and what to do. I threw the folder with mods and updated the game and "fix" on Origin but even that did not help. Please, help me Frown((

Message 1 of 2 (63 Views)
Highlighted

Re: Everything is gone (saves & mods wont load)

★★★★★ Pro

For some reason the game decided to create a new user folder.

Here is an easy way to find out which folder your game is using: https://sims4.crinrict.com/en/2018/07/how-to-find-your-user-folder

Message 2 of 2 (52 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help