July 2016
Ever since switching to a new computer, when I try to load Sims 4, I get an error that says it can't start because Origins isn't running - Even when I start the game from the Origins menu rather than from my desktop!
[d3382ced:984c6a38:00000000:00000000] is the code mentioned in the error report; hopefully it'll be useful for fixing this problem.
Solved! Go to Solution.
July 2016
Did you reinstall Origin yet ?
Here's more suggestions: http://answers.ea.com/t5/The-Sims-4/Origin-is-not-running-message-d3382ced-984c6a38-00000000/m-p/417...
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2016
@VanguVegro Is your computer a pc or mac? What is the version of your operating system? Is your computer a "new" computer or a new computer?
July 2016
It's a PC (Core i5-6600, B150M PRO-VH motherboard, GF GTX 980 4GD5T OC) running Windows 10 (64 Bit) that's less than 2 weeks old.
July 2016
Did you reinstall Origin yet ?
Here's more suggestions: http://answers.ea.com/t5/The-Sims-4/Origin-is-not-running-message-d3382ced-984c6a38-00000000/m-p/417...
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2016
Reinstalling worked, thank you!