August 2019
So I was playing the sims in my old laptop, got a new one, and then when a I was trying to play with my old saves it doesn't lete play with any household (build or move families) but it does let me build in community lots and enter CAS.
I've removed all my CC and Mods and I really wanna play with my old saves (one of them is 2 years old!) pls help
(when I click on a household or a empty lot it stars to load, than that "error 811" pops up, and then sends me to the maps view, and then when I tried again it goes to and endless loading screen)
August 2019
@ilovefatpugs Does your computer run Windows or macOS? And can you post the exact error you're getting? The whole code is important here.
August 2019
Yeah, the full error is "The game failed to load. Error Code: 811. It is recommended that you relaunch the game".
I have a PC, that runs Windows 10. I've also notice that the error is popping in saves that I downloaded (I don't know if that helps but what I'm trying to say is that just a couple of the saves that I have, the ones that I really don't wanna delete, having been throwing me that error).
I would really appreciate the help
August 2019
@ilovefatpugs I've moved your thread to the Sims 4 PC tech section.
August 2019
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
October 2019
Hi is there any news about this error because I have the same message :x
July 2020
Did you end up fixing your error code
August 2020
August 2020
@yarenkabak Please post the full error code you're seeing, or take a screenshot.