Re: Error code: 267 installing Sims 4

by Neethanus
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Original Post

Accepted Solution

Error code: 267 installing Sims 4

★★★ Newbie

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Install Date: 10/27/2014
16:54:29 Started logging
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16:54:29 Install Location: G:\Program Files(x86)\Origin Games\The Sims 4\
16:54:29 Install Locale: en_US
16:54:29 Initialized installation config.
16:54:29 CommandLine: install -locale en_US -installPath "G:\Program Files(x86)\Origin Games\The Sims 4\" -autologging -startmenuIcon=1 -desktopIcon=1
16:54:29 EAInstaller version: 4.02.00.00
16:54:29 Original System Version (6.1.7601)
16:54:29 Launching System Version (6.1)
16:54:29 Touchup not running under compatibility mode
16:54:29 OS: Microsoft Windows 7 Ultimate Edition
16:54:29 Data reader initialized.
16:54:29 Data reader config: LOCALE = en_US
16:54:29 Data reader config: INSTALL_LOCATION = G:\Program Files(x86)\Origin Games\The Sims 4\
16:54:29 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = G:\Program Files(x86)\Origin Games\The Sims 4
16:54:29 Data reader config: CREATE_DESKTOP_ICON = 1
16:54:29 Data reader config: CREATE_STARTMENU_ICON = 1
16:54:29 Data reader config: 32BIT = 0
16:54:29 Data reader config: 64BIT = 1
16:54:29 Processing EAIN file 'G:\Program Files (x86)\Origin Games\The Sims 4\__Installer\Touchup.dat'.
16:54:29 Installation registry missing. Game not yet installed.
16:54:29 (Config)Studio: Maxis
16:54:29 (Config)Game Name: The Sims 4
16:54:29 (Config)Display Game Name: The Sims™ 4
16:54:29 (Config)Updating ForceUninstallAllFiles to: 0
16:54:29 (Config)Updating ForceUninstallAllFiles to: 1
16:54:29 EAI data version: 4.02.00.00
16:54:29 The EAI build_guid is 86c083532ad748f6a0d5ff66a8cdd5fc
16:54:29 Start redistributables install phase
16:54:29 Started VC++ Runtime 12.0.21005.01 Install Phase
16:54:29 Installing VC2013 version: 12.0.21005.01
16:54:29 Installed VC2013 version: 12.0.21005.01
16:54:29 Newer VC++ Installed
16:54:29 Installing VC2013 version: 12.0.21005.01
16:54:29 Newer VC++ Installed
16:54:29 x86 12.0.21005.01 runtime already installed.
16:54:29 x64 12.0.21005.01 runtime already installed
16:54:29 Finished VC++ Runtime 12.0.21005.01 Install Phase
16:54:29 Started Custom Component Install Phase for: vp6install.exe
16:54:29 Launching process:
Command: "G:\Program Files(x86)\Origin Games\The Sims 4\__Installer\vp6\vp6install.exe"
Working directory: G:\Program Files(x86)\Origin Games\The Sims 4\__Installer\vp6\
16:54:29 ERROR: Unable to launch process! (Error code: 267)
16:54:29 ERROR: The executable appears to be missing!
16:54:29 Error installing vp6install.exe runtime.
16:54:29 Finished Custom Component Install Phase for: vp6install.exe
16:54:29 End of redistributables install phase
16:54:29 Setting up uninstall data ...
16:54:29 ERROR: Failed to copy G:\Program Files(x86)\Origin Games\The Sims 4\__Installer\Cleanup.exe to C:\Program Files (x86)\Common Files\EAInstaller\The Sims 4\Cleanup.exe.
16:54:29 Missing source file: G:\Program Files(x86)\Origin Games\The Sims 4\__Installer\Cleanup.exe.
16:54:29 Failed to install cleanup program
16:54:29 Installer finished with exit code: 2
16:54:29 Shutting down data reader.

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16:54:29 Stopping install logging
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Message 1 of 5 (21,735 Views)

Accepted Solution

Re: Error code: 267 installing Sims 4

★★★ Newbie

The solution was restart the pc, tried to run as admin, went to the __install folder and installed everything, with the same error. Restarted the computer, and it was working fine. Thanks.

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Message 3 of 5 (26,132 Views)

All Replies

Re: Error code: 267 installing Sims 4

Hero

Try if it works if you start Origin as administrator.

 

If you installing from disc, start setup.exe as administartor

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 5 (21,726 Views)

Re: Error code: 267 installing Sims 4

★★★ Newbie

The solution was restart the pc, tried to run as admin, went to the __install folder and installed everything, with the same error. Restarted the computer, and it was working fine. Thanks.

Message 3 of 5 (26,133 Views)

Re: Error code: 267 installing Sims 4

Hero

Thank you for coming back with the solution.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 5 (21,714 Views)

Re: Error code: 267 installing Sims 4

★★★ Newbie

The problem is with origin, the same solution was used with Titanfall (game trial). Same symptoms, same solution.

Message 5 of 5 (21,711 Views)