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Ami-chan21's avatar
Ami-chan21
Rising Novice
3 years ago

Re: Error code 16 after new windows 11 update.

Just error code 16. Thanks for the help. I'll see how running it on my desktop works in windows mode. Especially with the Microsoft display adapter.

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago
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    @Ami-chan21  Your posts have been merged with the master thread for this issue.  There are a few suggestions in this thread that may help you, although there's no one universal workaround.

    The fact that your computer is using the Microsoft Basic Display Adapter is actually not a good thing at all.  It means that the proper driver for your GPU isn't installed (or isn't working properly), which in turn means your computer isn't utilizing nearly all of the graphics capabilities of your hardware.  In practical terms, you're not getting the in-game performance you should.

    If you'd like to troubleshoot this issue, please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

About The Sims 3 Technical Issues

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Error code 16 after new windows 11 update.","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8320560"},"body":"

Just error code 16. Thanks for the help. I'll see how running it on my desktop works in windows mode. Especially with the Microsoft display adapter.

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Just error code 16. Thanks for the help. I'll see how running it on my desktop works in windows mode. Especially with the Microsoft display adapter.

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@Ami-chan21  Your posts have been merged with the master thread for this issue.  There are a few suggestions in this thread that may help you, although there's no one universal workaround.

\n\n

The fact that your computer is using the Microsoft Basic Display Adapter is actually not a good thing at all.  It means that the proper driver for your GPU isn't installed (or isn't working properly), which in turn means your computer isn't utilizing nearly all of the graphics capabilities of your hardware.  In practical terms, you're not getting the in-game performance you should.

\n\n

If you'd like to troubleshoot this issue, please run a dxdiag and attach it to a post.

\n\n

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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