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@Ami-chan21 Your posts have been merged with the master thread for this issue. There are a few suggestions in this thread that may help you, although there's no one universal workaround.
The fact that your computer is using the Microsoft Basic Display Adapter is actually not a good thing at all. It means that the proper driver for your GPU isn't installed (or isn't working properly), which in turn means your computer isn't utilizing nearly all of the graphics capabilities of your hardware. In practical terms, you're not getting the in-game performance you should.
If you'd like to troubleshoot this issue, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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