Please someone help me

[klara_klaucova]

@willylimy i have the same problem that you have and ive tried almost everything that was already suggested but still nothing. hoping for some solution bc i spent so much money and id hate if that would go to waste

[crinrict]

@willylimy

@klara_klaucova 

What language are you playing in ?

[willylimy]

- Are you on Mac or PC ? Ans: PC Windows 10
- Are you playing the Origin or Steam Version?  Ans: No. I using the crack version
- Please post your DxDiag if on PC (see above)

- What's your Origin Version ? Ans: Snowy Escape (v1.69.59.1020)
- What language are you playing the game in? Ans: English
- What language is your Origin in ? Ans: English
- Is that the exact number your getting or is yours a bit different? Ans: Yes. 64 bit

- What security software are you using? Ans: Windows Security

[crinrict]

@willylimy I'm afraid we can't provide any help for cracked versions here.

This is the official EA forum and you might not wanna ask for help for a game you haven't actually bought.

Buy the game. It's the easiest solution to your problem.

[willylimy]

@crinrict ok. If you found the solution to fix Error code 135dec40: 3fbbecd0. please reply ok?

[crinrict]

@willylimy The solution is simple: Buy the game.

[Semjesics]

@winniesweet Hi! I had the same problem. I solved it this way:
I removed sims 4 documents folder:
"%userprofile%\documents\Electronic Arts\The Sims 4"
Now it works fine!

[klara_klaucova]

@crinrict english

[crinrict]

@klara_klaucova Did you try the VC++ fixes ? Tried resetting the user folder ?

Do you have the origin or steam version ?

[klara_klaucova]

@crinrict i tried the VC++ i havent tried tesseting the user folder yet, at least i dont think so and i started with origin version but ever since this problem i bought a steam one thinking it would solve the problem