January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
January 2021
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
Recently got a new laptop, installed origin, installed my previously bought Sims 4 games. Tried to play it and got error:
Unable to start:
Initialization error at start up.
Have tried loads of things
* Removing Sims, reinstalling
* Removing Origin, reinstalling
* Using Ccleaner
* Opening as Administrator
* Troubleshooting compatibility
Not sure what else to try. Attached results from DxDiag:
Thanks for your help.
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
Haven't got a firewall / virus protector yet, so would only be using inbuilt Virus and threat protection (have already gone into there and Controlled Folder Access if definitely turned off).
Also have tried just clicking "Repair" on game through Origin.
Have attached full error number.
Thanks for the help.
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
Thanks! This seemed to work:
* Uninstalling the 2015-2019 VC++ Redists, installing again
* Restarting
Didn't work after this so had to also:
* Uninstall Origin and reinstalling again
Now its working!