135dec40:3fbbecd0:00000064:00000000

[2276165]

@Jutina7 please if you find a fix post here

[2276165]

@sclina Hi if you find a way to fix this error please let me know i try everyting aswell

[crinrict]

@Jutina7

Are you only using defender or any other security software as well ? Have you tried if it works if you turn controlled folder access off completely (for testing ?)

@sclina Merged your thread. Are you using anything else but defender ?

[sclina]

Hello @crinrict, I am only using Windows Defender. 

[crinrict]

@sclina could you try starting origin as administrator and then start sims 4 from there ?

What language are you playing the game in ?

[sclina]

@crinrict  I tried doing that and it's still just giving me the error message. I'm playing the game in German, but I already tried changing the language to English and Spanish but also no success.

[crinrict]

@sclina When you tried renaming, did the game generate a new folder at all ?

[sclina]

@crinrict  Yes, it did but never actually started up the game, it's always just a blackscreen with my cursor loading and then it crashes and gives me the error.

[crinrict]

@sclina Do you have the Steam or Origin version ?

Have you tested a new windows user if it works there (admin). Just create a lokal account so you don't need another email.

[sclina]

@crinrictI have the Origin version, just tried the new user and I still get the error.