November 2020
Hey! Im following this forum because I had the EXACT issue installing Origin that you have. After a factory reset on my PC, those two dll messages showed up when I tried installing origin. Installed both of them, then recieved the xc000007b error you are getting. went through 8 different "fixes" for it until Origin would finally install. logged in, fully installed Sims 4, and then got stuck at the point you ORIGINALLY were at, with the xc000007b error appearing when attempting to LAUNCH sims. Am now stuck at that point, having already tried every single other suggestion this forum has said, every step, in multiple different orders. the reset is was CAUSED my issue. so once you go through the steps of fixing the "dll" messages, i wont be surprised if you end up stuck at the exact point i am, which is not being able to launch the game
November 2020
@awkwardelf I'm not sure what you've tried already, but have you disabled your antivirus and run both Origin and Sims 4 as an admin? (Right-click on each .exe or shortcut and select "Run as administrator.") If not, it's worth trying now.
If that doesn''t help, please try playing in a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
After restarting, go through the Task Manager's background processes list and end any process that doesn't absolutely need to be active, for example MSI Afterburner or RGB software.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
November 2020 - last edited November 2020
FOLLOW THIS VIDEO EXACTLY. I did it and i got my game to work instantly. After 2 days of trying to get my game to load, this video worked. https://youtu.be/lBUa6uKl6jY
Hope this helps everyone like it helped me.
Also i do not work for EA I'm just helping
November 2020
Hope this video helps. It helped me instantly after i tried for 2 days to figure it out. This video is very simple and my game loaded after getting that 0xc0000007b error. Here ya go!
I dont work for EA, just helping out!!
November 2020
Not sure if you've figured it out yet. But this video worked for me and now my game is up and running. I dont work for EA im just trying to help as many people as I can.
Follow the steps exactly!
Good luck hope it worked
November 2020
yep dll files and visual c installs are the first things i did. i watched that video. ive done both those things twice. it doesnt affect anything
November 2020
@awkwardelf Try playing in new admin user account on your computer. The username should contain only letters and/or numbers, no special characters, accents, etc. Make it a local account, don't sign into Microsoft or enable OneDrive or anything like that, and don't open any other applications.
If that doesn't help, would you be willing to update to the newest Windows build? Yours is a year out of date, and while it's still supported. it may help to install a fresh build of Windows. There are a number of Windows-related errors in your dxdiag, and the fastest way to address them would be to just install a new build.
If you're going to do it. go to this page, using Edge:
https://www.microsoft.com/en-us/software-download/windows10
There will be a button at the top to download and install the newest build. This is more reliable than going through settings.
November 2020
November 2020