November 2017 - last edited November 2017 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What expansions, game packs, and stuff packs do you have installed? Get to work Vampires City living Parenthood Get together
Steps: How can we find the bug ourselves? Trying to play a household
What happens when the bug occurs? The loading screen turns dark and later on error 102 appears
What do you expect to see? Households should be playable
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Latest patch
Okay so after the new patch update I keep getting the error 102 when I try to play a household. I’ve repaired the game and took off some recent mods I downloaded to see if it would fix the problem, but of course it didn’t. I was wondering if anyone has a solution or if anyone else has the same problem?
Solved! Go to Solution.
November 2017 - last edited November 2017
There is a patch available now for this issue
Please all backup your saves and let us know how it goes.
I'm going to mark this as solution for now to increase visibility.
The notes can be found here: http://forums.thesims.com/en_US/discussion/929836/november-15-2017-patch-notes#latest
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2017
Not really the same problem but I just can't load it either. My households wont load.
November 2017
November 2017
I just tried trouble shooting the compatibility and it still didn't work. It was working yesterday and it started not working with the new update.
November 2017
Hi @un1c0rn569
please remove ALL your mods
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2017 - last edited November 2017 by crinrict
This is outrageous! It is not enough to have the Error Code 800, now AFTER INSTALLING the famous CAT&DOG pack I suddenly get this. "error code 102:70c7f9a6:e6aa41f3 SIMS4"!!
Indeed, I did relounch the game with ALL the trimmings: exiting without saving, updating the game, repearing. NO results! Now I have lost hours of playing and I AM NOT able to save neither families nor houses!!
I do NOT have laptop, I have a computer that can accomodate any game. However, the question is will I ever learn to keep my hands off the new SIMS4 packs?!
Seeing that EA had known about the bug since 2014 it is appalling that the bug is still alive and kicking!!
November 2017 - last edited November 2017
Hi @FruUtter
I moved your post as the other instance of the issue was fixed a while ago. This seems to be something new causing the error.
You haven't stated if you're using any mods in your game ?
Do you have any Sims with the beloved trait ?
EDIT: Is this the same save you had the 800 lot troubles or a new one ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2017
The same thing started happening to me after the patch. I was actually in game playing, attempted to switch households and the error popped up. This morning I went back in game and loaded a random household and it loaded. Tried switching households again, and the error popped up yet again. Currently in the queue to speak with a support agent about it. Very frustrating.
November 2017
No mods ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2017
No mods, No cc, no Moo. As I said, I do have the problem with Error code 800 and I have sent you files.
Now in addition the 102 error code appeared RIGHT AFTER I installed the pet-pack.
All my sims have the beloved trait yes.