EP doesn't show

by Eden_serendipity
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EP doesn't show

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yesterday I bought Seasons digitally (so I don't have the disk), and it works in the game, but when I open origin and check the base game to see the expansion packs installed it says I don't have any, how can I solve that? (sorry for my bad english, I'm not a native speaker)

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Re: EP doesn't show

@Eden_serendipity  In Origin, when you click on the Sims 3 base game icon, you also need to click on the tab below it that says More.  You can choose expansion packs from there, and you'll see a list of all the packs.  Under Seasons, it should say "Installed" instead of "Purchase for [price in your country]."  If it doesn't say that, you can try clearing Origin's cache.   You could even uninstall and reinstall Origin entirely, which wouldn't affect your installed games.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

But if you can play with Seasons, then you're probably fine.  The bigger problem would be if you had bought the pack but couldn't use it in-game.

 

P.S.  Your English is fine, so don't worry about that.

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I don't work for EA. I'm just trying to help fellow players with their games.
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