November 2018 - last edited November 2018
yesterday I bought Seasons digitally (so I don't have the disk), and it works in the game, but when I open origin and check the base game to see the expansion packs installed it says I don't have any, how can I solve that? (sorry for my bad english, I'm not a native speaker)
November 2018
@Eden_serendipity In Origin, when you click on the Sims 3 base game icon, you also need to click on the tab below it that says More. You can choose expansion packs from there, and you'll see a list of all the packs. Under Seasons, it should say "Installed" instead of "Purchase for [price in your country]." If it doesn't say that, you can try clearing Origin's cache. You could even uninstall and reinstall Origin entirely, which wouldn't affect your installed games.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
But if you can play with Seasons, then you're probably fine. The bigger problem would be if you had bought the pack but couldn't use it in-game.
P.S. Your English is fine, so don't worry about that.