Re: Download issues for StrangerVille

by crinrict
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Download issues for StrangerVille

★★ Apprentice

So, I couldn't purchase the game off Origins so I purchased it in-game. I can't figure out how to download it to let me use it. When I use the in-game overlay it doesn't say there is a download and it doesn't say I own it on my Origins account. Can someone help me?

Message 1 of 11 (3,976 Views)

Accepted Solution

Re: Download issues for StrangerVille

Hero

HI @ClopFic 

 

you need to download it through Origin.

 

Try to clear your Origin Cache files: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Then check if it's appearing in Origin to download.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 11 (3,942 Views)

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Re: Download issues for StrangerVille

Hero

HI @ClopFic 

 

you need to download it through Origin.

 

Try to clear your Origin Cache files: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Then check if it's appearing in Origin to download.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 11 (3,943 Views)

Re: Download issues for StrangerVille

★ Guide

@crinrict wrote:

HI @ClopFic 

 

you need to download it through Origin.

 

Try to clear your Origin Cache files: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Then check if it's appearing in Origin to download.


He probably tried to do it that way first and got knocked into a screen that offers Double Deluxe like I did. (I already own that.) I was considering downloading it through the game as a workaround, but I guess that won't work, either.

 

I think I'll just save my 20 bucks and find a laptop mod instead.

Message 3 of 11 (3,926 Views)

Re: Download issues for StrangerVille

Champion (Retired)

@sleekoduck87 

 

This is a caching issue. Follow Crinricts advice or simply restart Origin.

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Message 4 of 11 (3,913 Views)

Re: Download issues for StrangerVille

Hero

As they marked it as solved, I'm guessing it resolved the issue though.

 

Did you try deleting cache ? For some it also worked to restart Origin and log out and log back in.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 11 (3,903 Views)

Re: Download issues for StrangerVille

★★★ Novice

I had the same problem. I restarted my computer and went back in Origin just now and now it is downloading.

Message 6 of 11 (3,148 Views)

Re: Download issues for StrangerVille

★ Guide

For me deleting the cache worked.

 

 

At first I could not download StrangeVille. I had bought it and could see the icon on the list in full color but I couldn't download it. Came here, deleted the cache as instructed and now I have StrangeVille downloaded on my computer.

 

Hope it will work for everyone else as well.

Message 7 of 11 (3,009 Views)

Re: Download issues for StrangerVille

★★★ Newbie
Oml same I don’t know what to do 😭😭
Message 8 of 11 (2,975 Views)

Re: Download issues for StrangerVille

★★★ Newbie
I’ll try this x thank u
Message 9 of 11 (2,974 Views)

Re: Download issues for StrangerVille

★★★ Newbie
Thank you x it’s now working/ downloading
Thank you very much
Message 10 of 11 (2,971 Views)