Did not received bundle of sim points purchased

[Dannimariebuilds]

Just as the title says, I did not received my bundle of 1,000 sims points I purchased. There is no contact for the sims 3 store on the sims 3 offical page. Who do I get a hold of in order to received my points? I have the order number and copy of the receipt in my mailbox from Paypal that I pay for the sims points.

[rumbutter]

first try log out of the sims 3 site and back in to see if the points show up

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...