@crinrict wrote:
Then try moving the DCCache folder to the desktop as well as savedSims and the library and try reinstalling again.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2014-07-27T13:14:32.307-07:00","lastPublishTime":"2014-07-27T13:14:32.307-07:00","metrics":{"__typename":"MessageMetrics","views":1740},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:8204969":{"__typename":"ModerationData","id":"moderation_data:8204969","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8204969":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:8204969","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8204963/message:8204969","revisionNum":1,"uid":8204969,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8204968"},"conversation":{"__ref":"Conversation:conversation:8204963"},"subject":"Re: Deleted downloadedsims.inex","moderationData":{"__ref":"ModerationData:moderation_data:8204969"},"body":"Just the files you downloaded that don't show any longer.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"59","kudosSumWeight":0,"postTime":"2014-07-28T07:33:55.049-07:00","lastPublishTime":"2014-07-28T07:33:55.049-07:00","metrics":{"__typename":"MessageMetrics","views":1727},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:3605422":{"__typename":"User","id":"user:3605422","uid":3605422,"login":"AkasakiMisawai","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-09-18T01:17:50.449-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:3605422"},"ModerationData:moderation_data:8204970":{"__typename":"ModerationData","id":"moderation_data:8204970","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8204970":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3605422"},"id":"message:8204970","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8204963/message:8204970","revisionNum":1,"uid":8204970,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8204968"},"conversation":{"__ref":"Conversation:conversation:8204963"},"subject":"Re: Deleted downloadedsims.inex","moderationData":{"__ref":"ModerationData:moderation_data:8204970"},"body":"@lisakisi Did it work?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"22","kudosSumWeight":0,"postTime":"2021-02-06T22:21:13.996-08:00","lastPublishTime":"2021-02-06T22:21:13.996-08:00","metrics":{"__typename":"MessageMetrics","views":1114},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"004DEB","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}"},"rankStyle":"FILLED"},"User:user:34":{"__typename":"User","id":"user:34","uid":34,"login":"EA_Lanna","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-11-16T09:07:43.913-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/34502027/416x416.PNG"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:tghpe58374/user:34"},"ModerationData:moderation_data:8204971":{"__typename":"ModerationData","id":"moderation_data:8204971","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8204971":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:34"},"id":"message:8204971","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8204963/message:8204971","revisionNum":1,"uid":8204971,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8204970"},"conversation":{"__ref":"Conversation:conversation:8204963"},"subject":"Re: Deleted downloadedsims.inex","moderationData":{"__ref":"ModerationData:moderation_data:8204971"},"body":"Hi @AkasakiMisawai,
This thread is from 2014. It might e best to open a new thread if you're finding you're experiencing a similar issue now. I'll lock this in the meantime to limit necroposting.
Thank you.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-02-07T04:35:00.421-08:00","lastPublishTime":"2021-02-07T04:35:00.421-08:00","metrics":{"__typename":"MessageMetrics","views":1113},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1753371715313","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1753371715313","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1753371715313","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1753371715313","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1753371715313","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1753371715313","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1753371715313","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1753371715313","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1753371715313","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1753371715313","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListMenu-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListMenu-1753371715313","value":{"postTimeAsc":"Oldest","postTimeDesc":"Newest","kudosSumWeightAsc":"Least Liked","kudosSumWeightDesc":"Most Liked","sortTitle":"Sort By","sortedBy.item":" { itemName, select, postTimeAsc {Oldest} postTimeDesc {Newest} kudosSumWeightAsc {Least Liked} kudosSumWeightDesc {Most Liked} other {}}"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeView/NodeViewCard-1753371715313","value":{"title":"{nodeTitle} ","creationDate":"Created: {creationDate}","ownedBy":"Owned by: {owners}{text}","showOwnerListText":", and {ownersCount} more","unreadCount":"{count} unread","nodeViewDrawerBtn":"Node view drawer for {place}","drawerActionTooltip":"Show category children"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1753371715313","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1753371715313","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1753371715313","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1753371715313","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1753371715313","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. Are you sure you want to continue?","action.submit":"Continue","action.cancel":"Go Back"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1753371715313","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeTopicsCount-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeTopicsCount-1753371715313","value":{"topicCount":"{count}","topicCountWithNeutralLabel@board:OCCASION":"{count, plural, one{# Event} other{# Events}}","topicCountWithNeutralLabel":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:FORUM":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:BLOG":"{count, plural, one{# Post} other{# Posts}}","topicCount@board:CONTEST":"{count, plural, one{# Entry} other{# Entries}}","topicCount@board:GROUP":"{count, plural, one{# Topic} other{# Topics}}","topicCount@board:IDEA":"{count, plural, one{# Idea} other{# Ideas}}","topicCount@board:QANDA":"{count, plural, one{# Question} other{# Questions}}","topicCount@board:TKB":"{count, plural, one{# Article} other{# Articles}}","topicCount@board:OCCASION":"{count, plural, one{# Event} other{# Events}}","title":"{count, plural,one { Post} other{ Posts}}"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLatestActivityTime-1753371715313":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLatestActivityTime-1753371715313","value":{"title":"Latest Activity: {latestActivityTime}","updatedAt":"Updated {latestActivityTime}","noActivity":"No activity yet"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"referer":"http://answers.ea.com/","boardId":"the-sims-3-technical-issues-en","messageSubject":"re-deleted-downloadedsims-inex","messageId":"8204966"},"buildId":"tzrZqX6Puz2ajpVr66RMN","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","appLogLevelOverrides":"pageCacheMiddleware=debug","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"eaaurora","serviceVersion":"25.4.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_messages_TopicWithThreadedReplyListWidget","components_nodes_NodeInformationWidget","components_featured_content_FeaturedContentWidget","components_messages_MessageListForNodeByRecentActivityWidget","components_customComponent_CustomComponent","components_languages_LanguagePicker","components_messages_MessageView_MessageViewStandard","components_messages_LinearReplyList","components_messages_EscalatedMessageBanner","shared_client_components_common_List_UnstyledList","components_messages_MessageView","components_nodes_NodeView","components_nodes_NodeView_NodeViewCard","shared_client_components_common_List_ListGroup","components_messages_MessageView_MessageViewInline","shared_client_components_common_Pager_PagerLoadMore","components_customComponent_CustomComponentContent_TemplateContent"],"appGip":true,"scriptLoader":[]}