June 2020
@rakiyalindsey Please check out this guide:
https://answers.ea.com/t5/Technical-Issues-PC/FAQ-How-to-use-Mods-CC/td-p/8781409
If nothing works, please list the steps you've taken to try to get your custom content recognized, and any error messages you've seen. Please also let us know whether your computer runs the standard version of Sims 4 or the Legacy Edition.