2014-02-13 11:50 PM
Whenever I try to install custom content (in a .sims3pack file format) it does not work. If i double click on the item i want to download, instead of it loading and saying installation sucessful like it used to, it is just a black square. If I try to click on it, it saying program not responding the forces me to close it. Can someone please help?!
2014-02-14 07:04 AM
Try this from the Store FAQ
Should work accordingly for the DBC files (Custom content)
I installed my Store Content but it's not showing up in my game
Unfortunatly, the Launcher is a very unreliable tool. The more stuff you have, the greater the chance that files which have your stuff installed get messed up. If that starts happening to you. It's best ro reinstall all Store content, using this method:
When you're done, backup the DCCache folder. If the same starts happening again, go back to that backup so you don't need to start over. Make a backup from time to time, especially after you've installed worlds and lots.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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May 2019
I was having this same issue and this worked for me, thank you!!
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It worked thank you