Curio Shop not working

[blazinbazon]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.50.67.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous; Outdoor Retreat, Spa Day, Dine Out, Vampires, Parenthood, Jungle Adventure, StrangerVille; Luxury Party, Perfect Patio, Cool Kitchen, Spooky, Movie Hangout, Romantic Garden, Kids Room, Backyard, Vintage Glamour, Bowling Night, Laundry Day, My First Pet.
Steps: How can we find the bug ourselves? Go to Curio Shop stall.
What happens when the bug occurs? I click on the Curio Shop stall and the only options I see are to Buy Produce and Haggle.
What do you expect to see? I expect to see "Buy Curio..." in place of Buy Produce
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

I just downloaded the StrangerVille game pack, and the Curio Shop hasn't been working at all. I've disabled mods and CC, and the problem persists.

[crinrict · Accepted solution]

Hi @blazinbazon 

sounds like a mod might still be active in your game.

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[crinrict · Accepted solution]

Hi @blazinbazon 

sounds like a mod might still be active in your game.

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[blazinbazon]

This worked, thank you! It turned out my game was still affected by KawaiiStacie's Market Vendor Job Event mod.

[crinrict]

HI @blazinbazon 

good to hear you found the culprit.

[dee15644]

no mod and the vendor doesn't show up

[puzzlezaddict]

@dee15644  Please use this master thread:

https://answers.ea.com/t5/Bug-Reports/WORKAROUND-GF-Customer-Service-NPCs-Don-t-Spawn-on-Community/t...

Since this thread is somewhat old, I'll lock it here.