December 2020
When I click on my household in the map, their faces don't appear in the bubbles and the picture of the family as a whole don't load. If i click play on the family it loads as usual, freezes and closes out of the game. Anyone else having this issue?
December 2020
@Tylorcolvin19 How large are your save files? They're in Documents\Electronic Arts\The Sims 4\saves, and you can sort by modified date to distinguish among them. Please post a screenshot showing their dates and sizes.
Please also post a screenshot of what you see when you click on a household and the sims don't appear.