April 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? Don’t know steam
What expansions, game packs, and stuff packs do you have installed? I don’t have non
Steps: How can we find the bug ourselves? By trying start up the game
What happens when the bug occurs? It gives me a error and when I press ok it sends me to origin
What do you expect to see? I want to play the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hey I recently downloaded sims from steam and from origin but when I press play the game gives me a error saying TS4_x64.exe-Application error
The application was unable to start correctly (0xc000007b)Click ok to close the application.I don’t know how to fix it I tried replacing the files that it came with and keeps doing it plz help I wonna play sims I just spent money for a game that I can’t play
April 2021 - last edited April 2021
@youknowquaterbac Please do a clean uninstall of Sims 4:
Next, uninstall the 2015, 2017, or 2019 VC++ runtimes, whichever versions you have, both x64 and x86. Download new copies from Microsoft here:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
You do need both x86 and x64, but you can skip the ARM version. Restart again afterwards.
Redownload Sims 4 and try to play. Don't add, remove, or replace any files, just try to run the game as is. If you get the same error, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus program you use.