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Crashing after updating game

by WickedPrincess8
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Original Post

Crashing after updating game

★★★★★ Novice

July 8th

I played sims 4 yesterday, and updated the game today before playing the game but the game crashed right after the screen showed the "Sims 4" logo, twice. Can someone help me not make it crash?

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Re: Crashing after updating game

@WickedPrincess8  Please try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.

 

If that doesn't help, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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