Comfirmation Code

[jaylala16]

I got a new computer and my Sims 3 didn't transfer over so I'm reinstalling it but I lost my confirmation code. Can you help me?

[crinrict · Accepted solution]

Do you still have it on your other computer ? If so, you'll find instructions how to retrieve it here: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/m-p/714

Otherwise

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

[crinrict · Accepted solution]

Do you still have it on your other computer ? If so, you'll find instructions how to retrieve it here: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/m-p/714

Otherwise

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

[crinrict · Accepted solution]

Do you still have it on your other computer ? If so, you'll find instructions how to retrieve it here: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/m-p/714

Otherwise

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

[crinrict · Accepted solution]

Do you still have it on your other computer ? If so, you'll find instructions how to retrieve it here: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/m-p/714

Otherwise

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.