Help us improve Answers HQ! Take Survey No, Thanks

Re: Code for a world that I bought today has already been used?

by puzzlezaddict
Reply

Original Post

Code for a world that I bought today has already been used?

★ Novice

I just bought Roaring Heights, but when I went to redeem the code on the Sims 3 website, it tells me that it has already been used. Keep in my mind that I bought the DIGITAL version TODAY. How could is that possible? What can I do?

Message 1 of 2 (151 Views)

Re: Code for a world that I bought today has already been used?

@Bellatrix10  Please make sure you're entering the exact code, not switching a zero for the letter o or similar.

 

If that's not the issue, you'll need to contact EA customer support for help.  A support rep will be able to look up your purchase history and either add your code manually or issue you a new one.

 

https://help.ea.com/en/contact-us/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (131 Views)
Twitter Stream