May 2020
@mooncosmics No, sorry, there isn't a way to change your username on that site. It might have been possible in the past, but the EA community managers have confirmed that it's not anymore.
July 2020
@elsieairhead I'm sorry that it isn't possible to change the ID. It hasn't been for a long time, if it ever was. And since the related sites are no longer being updated, this is unlikely to change.
I wish I had a better answer.
July 2020 - last edited July 2020
Sorry to hear your current username brings back undesired memories @elsieairhead, it's the opposite of what we would want.
puzzlezaddict is right, unfortunately: when advisors are telling you no it's not because they don't want to help. Once a name is chosen for a The Sims 3 account, we cannot change it.
While I understand this doesn't help you with The Sims 3, when designing The Sims 4 this was improved. The Sims 4 uses your EA Account ID and so can be updated at any time. But as you can see, The Sims 3 was built using a completely different system.
July 2020
Anyone have an answer for this yet? My username has my dead name in it and it's kinda ridiculous that I can't change it :/ it shouldn't be this difficult to do. Just takes a simple change from EA
July 2020
@OswinLightwood I've merged your post with a more current thread on the same issue. Please see EA_Mai's post immediately above yours.
November 2020
Hello! I was wondering if I could change my Sims 3 username to match my new Origin name. I thought it would change automatically, but it did not. Thank you!
November 2020
hi no I don't believe so as I have tried to many times over the years myself
November 2020
@simygdala If you mean your username on www.thesims3.com or store.thesims3.com , then no, it's not possible to change that regardless of your other account details. Even EA customer support can't change it. Sorry.
February 2021
Hello!
I contacted Support about Username change from The Sims 3 Store. They told me that they couldn't do this but that it was to get in touch here that it might be possible to make this change.
This is the situation: my Origin account has a different nick from the user who is in The Sims 3 store and I wanted both to have the same name. Would it be possible?
February 2021
@LoboMetalurgico It's not possible to change your Sims 3 Store username, sorry. I've asked EA community managers about this more than once, and the answer is that there's no way for either a user or support to change it.
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
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