March 2018
Solved! Go to Solution.
March 2018 - last edited March 2018
UPDATE: My computer died and so I restarted my computed and started up Origin to try one of the solutions given, and Cats & Dogs started downloading. Not sure what the problem was, but resetting my computer seems to have fixed it. Not sure what was wrong, but if anyone else has this problem, the solutions suggested may work. I'm sure mine was just a fluke.
March 2018
You may need to check through all the requirements as the Cats and Dogs pack was quite a large one, and has changed the requirements to run it.
Also, have you tried the little cog under the play button? If you right click it and choose 'repair' might help as well.
Sasha
nb: If this solves your question, please mark the reply as having been the solution, so as to help others with a similar problem in the future. I have no connection to EA
March 2018
This is generally a problem with Origin, not the game
@darkdreamer253
Clear Origin's cache.
Make sure to white-list Origin in your security programs, then run Origin as administrator.
If you still have problems downloading, In the Client, go to Origin > Application Settings > Diagnostics, and enable Safe Mode Downloading. Does that make any difference?
March 2018
Please check your Order History. When you look at Cats & Dogs does the status say Completed?
March 2018
March 2018 - last edited March 2018
UPDATE: My computer died and so I restarted my computed and started up Origin to try one of the solutions given, and Cats & Dogs started downloading. Not sure what the problem was, but resetting my computer seems to have fixed it. Not sure what was wrong, but if anyone else has this problem, the solutions suggested may work. I'm sure mine was just a fluke.
May 2020
The same thing is happening to me as well I’m going to try and restart my computer and see if that works if not what’s another solution?