The problem persists. I'm sure it's using the NVidia card/gpu because in addition to adding it to those programs, I have an option when right clicking to specficially use it over the Intel card.
I updated the drivers for the Intel card as well and it's still not working.
@NocturnesRequiem Thanks for doing all that, I have passed your info on.
I understand that you are you able to use the right click to force it, I am just still not convinced that the programs actually do obey.
The only other thing that I can think off at the moment would be disabling the Intel HD chip altogether and hence forcing both OS and game to naturally use the Nvidia card. But this is advanced stuff, that we cannot recommend to everyone, it would just be up for testing if you are comfortable with playing around with it more (or have a friend that could assist you).
@EA_Nils quick question if the card is AMD/ATI are the steps the same to follow except using the AMD path ?
i have one here with an AMD http://answers.ea.com/t5/The-Sims-4/The-Sims-4-CAS-demo-isn-t-working/m-p/3304053#U3304053
I disabled it but at that point the game presents a new error that says my graphics card doesn't meet the minimum requirements for the game.
Which it (allegedly) totally does.
Could you post the content of your config.log (found in documents)
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
August 2014 - last edited August 2014
@EA_Nils Im still having the same issue. Here is the information you asked for.
Version number: 22.214.171.1246 - 292191
Operating System: Windows 7 Home Premium 64-Bit (6.1, Build 7601)
Processor: AMD A6-4400M APU with Radeon (tm) HD Graphics (2 CPUS), ~2.7 GHz
Memory: 4096MB RAM
Name: AMD Radeon HD 7520G
Date: 4/17/2014 10:42:54 PM
No lllama face, but my screen goes black and the game crashes whenever I try to start it.
I have done everything listed to no avail D:
Version 126.96.36.19915 - 295318